Credit Unions are an essential service and we remain open during the Level 5 restrictions. We would like to remind our Members that most of our Credit Union services can be conducted over the phone or through our online banking services.
To prevent the spread of Covid-19 and to protect our staff and our members, we ask that our members only visit our offices if necessary.
If visiting our offices during the restrictions; please note the following:
- In line with public health advice we request that members wear face masks while in our offices.
- In our Kilmallock offices only three people are allowed in the members area at any one time.
- In our Charleville and Kilfinane offices only two people are allowed in the member area at at one time.
- These requests are for the safety and wellbeing of fellow members and staff.
Here to Help
We wish to assure our members that we are taking every step to ensure minimal disruption to services and as always, our friendly staff are on hand to assist you and answer any questions you may have. We are conscious some Members may wish to avoid visiting our offices to conduct transactions during the current situation. We would like to remind Members that most Credit Union services are available through our Online Banking facilities or over the phone.
What Would You Like To Do?
What Controls Are In Place to Prevent The Spread of the Virus at the Credit Union?
We would like to ensure members that Kilmallock Credit Union have taken the following precautions:
- All our staff have received training to ensure the highest standards of hygiene are always practised. This includes regularly washing their hands.
- Placing hand sanitisers in all staff areas for our staff use
- Placing hand sanitisers in members area for our members use
- Regularly disinfecting member touchpoints
- Tape has been placed on the floors of our offices indicating the safe distance for our members to stand in the queue following social distancing rules.
- Glass screens have been erected at the teller areas of our offices for our member and staff protection.
- Undertaking regular staff training and communications on the Coronavirus (COVID-19)
- In line with public health advice we request that members wear face masks while in our offices.
- During Level 5 restrictions, a maximum number of only three people are allowed in the member area of our Kilmallock office and only two people are allowed in the members area of our Charleville and Kilfinane offices at any one time.
- These requests are for the safety and wellbeing of fellow members and staff.
Update 25.03: Re: Social Welfare Payments
The Department of Social Protection has changed their payment frequency to fortnightly. If you have a loan with us, please contact the office to change your loan repayment frequency to fortnightly. Call: 063 98355 or Email: loans@kilmallockcu.ie